Don’t expect them to make you successful!
I used to see this a lot early on in our industry – hourly IT consulting firms would go out and buy the network management/monitoring tools and be surprised when they didn’t instantly transform their business into a successful managed service provider.
The tools are important – you have to [...]

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I know that sounds harsh but I just don’t believe that they will be able to move away from products enough to get their service right for the SMB world. Below is the link to their move into the managed service world, check out their service asterisk – “we will have wait times under [...]

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What I mean is: what are the limits of what MSPs will offer in the SMB space?
Reading MSPMentor today gives a reader an interesting look into the future possibilities.  Three articles mention the following:

Managed print services from Xerox
Microsoft training MSPs on how to be successful with Microsoft’s offeringss
Digital signage as a managed service offering

The first [...]

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