Is it just me or am I talking about Dell a lot lately? I have to tell you that there is more activity in our space than ever before and Dell just so happens to be publicly out there scooping up solutions like hot cakes at present moment. There is not a major player out [...]
Archive for February 13th, 2008
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Categories
- Managed Services Marketing
- Managed Services Model
- Managed Services Profits
- Managed Services Software
- Managed Services Strategy
- Selling Managed Services
- Starting an Managed Service Provider
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- Referral programs for MSPs
- Structure your managed services team for success
- When it comes to the managed services business, the customer ISN’T always right!
- Total Lifetime Value of a Managed Services customer
- Secret to managed services success: People first, technology second
- Build a solid foundation with new managed services clients
Mike's Twitter Feed
- SMBITPROS Blog: Referral programs for MSPs: One of the best and most well-known ways of finding new managed servic... http://bit.ly/b7CoBl 1 day ago
- Google Just Got OWNED (PWN): Would you believe that Google is no longer the most visited website in ... http://tinyurl.com/ye9x6qj 1 day ago
- Grubbing on huge plates of pasta with the family! Yum! (@ Buca di Beppo) http://4sq.com/6CKowu 1 day ago
- AND Kutenda! (@ Kutenda) http://4sq.com/7FYN1p 1 day ago
- More updates...
Recent Comments
- mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
- DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
- mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
- Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
- EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...
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