The interesting thing about the position of our economy right now is when I talk to ConnectWise partners, very few of them see any significant slowdown. The place they do see the slowdown is in project work. In other words their customers are starting to pull back the horns on making major investments in retooling [...]

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If you are an MSP providing managed services to the small and medium-sized business marketplace (SMB), then this lesson is particularly important to you.
When we provide IT support to our clients, we always seek to gain first position over the first 90 days – it’s our number one objective.
What does gain first position mean?
It means [...]

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