Archive for April 1st, 2008

The key to MSP success in a down economy?

Posted By: Mike  Published in Managed Services Marketing, Managed Services Strategy, Selling Managed Services Tags: , , ,

1

Apr

I liked Joe Panettieri’s post on MSPMentor today. Read it here.
The point of the article is the key to success for managed service providers in a tough economy. What is it?
Confidence.
The only potential crisis facing the American economy today is a crisis of confidence. There is a ton of money out there, [...]

Permalink

no comment

Dell uses Everdream and Silverback for MSP certification program

Posted By: Josh  Published in Managed Services Marketing, Managed Services Model, Managed Services Software, Starting an Managed Service Provider Tags: , , , , , , , ,

1

Apr

Found this update in my inbox this morning from Michael Menegay from Dell – I was not sure who he was until I read his signature but I guess he feels I am his partner by the looks of it.
Dell is pushing Everdream direct to customers and offering us MSP certification. At first glance this [...]

Permalink

no comment

Categories

Subscribe to smbITpros by email

Enter your email address:

Delivered by FeedBurner

RSS smbITpros Feed

Mike's Twitter Feed

Recent Comments

  • mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
  • DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
  • mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
  • Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
  • EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...
April 2008
M T W T F S S
« Mar   May »
 123456
78910111213
14151617181920
21222324252627
282930