OK, so I have to admit that I missed document freedom day but it is incredible to me that there are organizations popping up to support the downfall of MS office and the acceptance of open standard. Now I know this movement has been happening for a long time but document freedom day combined with [...]
Archive for April 3rd, 2008
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Categories
- Managed Services Marketing
- Managed Services Model
- Managed Services Profits
- Managed Services Software
- Managed Services Strategy
- Selling Managed Services
- Starting an Managed Service Provider
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- Secret to managed services success: People first, technology second
- Build a solid foundation with new managed services clients
- Gain first position with your managed services clients
- Create managed services service delivery processes that match your offerings
- Commit to the managed service business model
- Compensate your managed services service team on service, not sales
Mike's Twitter Feed
- Dream the impossible dream - great article! - http://nyti.ms/byKoD1 5 hrs ago
- How to Blog (When You Have Nothing to Write) http://bit.ly/9Cixmf - Good stuff, Joe! 5 hrs ago
- Local online marketers - good tool for looking up local listings for your prospects and clients - http://bit.ly/aw0L7C #EWSBCP 7 hrs ago
- RT @bfeld: great example of why the new Colorado "Amazon Tax" is bad for business and for the state of CO - http://bit.ly/cXf6JG 8 hrs ago
- More updates...
Recent Comments
- mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
- DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
- mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
- Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
- EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...
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