A high utilization rate is one of the keys to success in this or any professional services business, and yet a recent study from the Technology Professional Services Association (TPSA) revealed that the average utilization rate is 65% or less!
Raintoday.com, one of my favorite resources for learning sales and marketing strategies, is work with GoToAssist [...]

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Well folks, you have heard me say it a hundred times, here comes Dell into the small business managed services market. And what do I always say right after this, don’t fear them… they will spend the money you and I don’t have to educate the market on managed services and they you and I [...]

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