Welcome to SMBITPros - make sure to sign up for our RSS feed!I’ll be presenting at this conference.  If you read our blog and can make it, I’d love to meet you in person.
Here is the registration page.
My presentation will be covering the key service processes and metrics every MSP should have in place and […]

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I have to say that I will be writing a lot about the lessons learned from the conference over the coming weeks as we distill them and implement the ideas in our business but tonight I am still swimming in the possibility of it all.
For those of you that read Mike’s blog you know we […]

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Mike Schultz of Wellesley Hills Group, a leading provider of sales and marketing strategy services for professional services firms, provides some good advice on how to handle clients when price haggling occurs. Read his article here.
I’m surprised at how many salespeople don’t have at least 1/2 a dozen good responses ready to go automatically […]

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