Comments on: What do do when you have attendance and puncuality problems http://smbitpros.com/2008/05/07/what-do-do-when-you-have-attendance-and-puncuality-problems/ a resource for managed service providers and other small business IT professionals Wed, 20 Aug 2008 21:32:56 +0000 http://wordpress.org/?v=2.3.1 By: Josh http://smbitpros.com/2008/05/07/what-do-do-when-you-have-attendance-and-puncuality-problems/#comment-254 Josh Tue, 20 May 2008 04:03:09 +0000 http://smbitpros.com/2008/05/07/what-do-do-when-you-have-attendance-and-puncuality-problems/#comment-254 Hey Kevin, That is fantastic input and a fantastic accomplishment to be able to build such a culture. I speak with a lot of business owners that have employee problems and are unable to get to the point of understanding that you seem to have that it all starts with the hiring process. Thanks for sharing your thoughts with us! JC Hey Kevin,

That is fantastic input and a fantastic accomplishment to be able to build such a culture.

I speak with a lot of business owners that have employee problems and are unable to get to the point of understanding that you seem to have that it all starts with the hiring process.

Thanks for sharing your thoughts with us!

JC

]]> By: KevinWinters http://smbitpros.com/2008/05/07/what-do-do-when-you-have-attendance-and-puncuality-problems/#comment-224 KevinWinters Wed, 14 May 2008 20:20:28 +0000 http://smbitpros.com/2008/05/07/what-do-do-when-you-have-attendance-and-puncuality-problems/#comment-224 For 12 years I owned Payroll Associates in Dallas, TX. (more recently I founded OffSiteCIO). At the payroll company absenteeism could cripple us. Our solution was more culture based than stick and carrot. It all starts with the hiring process: *All new employees were interviewed by a group of future co-workers and one manager. *Each group contained at least one volunteer mentor to new employees. *The group would rate the employee; thumbs up / thumbs down Once the employee past through the group they would go through traditional hiring processes; testing, background checks, management interview, etc.. In the event an employee was excessively absent or not performing up to standards, the other emplyees would help in correcting the behavior. Since the co-workers helped hire each other they had a vested interest to not just be upset at co-workers but to actually help manage the situation. The conversation I could have with an employee has to have a certain tone, unlike the conversation a co-worker maybe able to take. Policies are important to have…Cultures that foster loyalty to not only the company but to the team make all of the difference. For 12 years I owned Payroll Associates in Dallas, TX. (more recently I founded OffSiteCIO).

At the payroll company absenteeism could cripple us. Our solution was more culture based than stick and carrot.

It all starts with the hiring process:
*All new employees were interviewed by a group of future co-workers and one manager.
*Each group contained at least one volunteer mentor to new employees.
*The group would rate the employee; thumbs up / thumbs down

Once the employee past through the group they would go through traditional hiring processes; testing, background checks, management interview, etc..

In the event an employee was excessively absent or not performing up to standards, the other emplyees would help in correcting the behavior. Since the co-workers helped hire each other they had a vested interest to not just be upset at co-workers but to actually help manage the situation. The conversation I could have with an employee has to have a certain tone, unlike the conversation a co-worker maybe able to take.

Policies are important to have…Cultures that foster loyalty to not only the company but to the team make all of the difference.

]]> By: Josh http://smbitpros.com/2008/05/07/what-do-do-when-you-have-attendance-and-puncuality-problems/#comment-201 Josh Thu, 08 May 2008 20:32:43 +0000 http://smbitpros.com/2008/05/07/what-do-do-when-you-have-attendance-and-puncuality-problems/#comment-201 These are both fantastic ideas. Thank you for sharing your policies with us. I would be interested to know if this has created an environment where people consistently show up for work on time or if it just eats away at PTO time and people end up with unpaid time off. Thanks again. JC These are both fantastic ideas. Thank you for sharing your policies with us. I would be interested to know if this has created an environment where people consistently show up for work on time or if it just eats away at PTO time and people end up with unpaid time off.

Thanks again.

JC

]]> By: Attendance and Punctuality - Architel Computer, Network & IT Support http://smbitpros.com/2008/05/07/what-do-do-when-you-have-attendance-and-puncuality-problems/#comment-199 Attendance and Punctuality - Architel Computer, Network & IT Support Thu, 08 May 2008 01:30:57 +0000 http://smbitpros.com/2008/05/07/what-do-do-when-you-have-attendance-and-puncuality-problems/#comment-199 [...] Josh at smbitpros asks, “What do you do when you have attendance and Punctuality problems?”  Here at Architel we have a fairly liberal PTO (i.e. paid time off) policy, providing 18 days of paid time off for each employee.  Earlier this year we decided to leverage our PTO policy as a carrot and as a stick to promote attendance and punctuality.  For those who are late without an excuse we levy a 1/2 day PTO penalty.  For those who have perfect attendance and punctuality we hold a drawing each month awarding the winners with their choice of a $100 gift card or an additional PTO day. [...] […] Josh at smbitpros asks, “What do you do when you have attendance and Punctuality problems?”  Here at Architel we have a fairly liberal PTO (i.e. paid time off) policy, providing 18 days of paid time off for each employee.  Earlier this year we decided to leverage our PTO policy as a carrot and as a stick to promote attendance and punctuality.  For those who are late without an excuse we levy a 1/2 day PTO penalty.  For those who have perfect attendance and punctuality we hold a drawing each month awarding the winners with their choice of a $100 gift card or an additional PTO day. […]

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