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Alexander Muse Says, on 5-10-2008 at 19:37:59     

Mike - I wouldn’t worry about it too much. When we began offering flat fee support back in 2001 most of our competitors were still offering blocks of time or hourly service contracts. We met with each of our primary competitors and described our business model is every detail. Half of the companies we talked to copied our model. This was by design.

Why? Because it created a market. Now most small businesses in North Texas have accepted the flat fee model as normal and simply compare each provider. It was hard to carry the water at first - i.e. to convince everyone that this new way of delivering IT services was going to be normal. But after our competitors began offering the same service, clients began more accepting.

Ironically, those competitors who didn’t copy our model have mostly gone out of business. So don’t worry about the copy cats, just realize they they are validating your model. Have your lawyer send them a cease and desist letter and forget about it.

Some guy stole our entire website theme a couple of years ago:

http://www.flickr.com/photos/alexmuse/178122058/

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Mike Says, on 5-10-2008 at 22:41:14     

Thanks Alexander! I appreciate the advice - and I agree with it. I too am a big believer that the best thing that could happen to all of us is to have our model replicated and “managed service” become a household term. That being said, copying our model and copying our brand are two different things. I don’t let it bother me too much anymore.

By the way, check out our Russian branch of Everon:

www.everonit.ru

Needless to say…I don’t speak Russian!

Mike

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Alexander Muse Says, on 5-12-2008 at 21:18:54     

OMG! That is so funny. We have a Russian sales person here and she said it is a complete translation of your site.

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Mike Says, on 5-12-2008 at 23:14:06     

I know! It’s quite funny.

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Startup Secrets? : Texas Startup Blog Says, on 5-21-2008 at 18:59:27     

[…] from Everonit insists that his competitors ‘Be ORIGINAL!‘ as he complains about a competitor that has ‘ripped off’ their website.  My […]

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