I just read an article in eWeek Channel Insider that discusses Dell’s recent publishing of their managed services pricing to a select group of partners.  It seems to be causing a bit of a buzz in the industry – everyone wants to know what they’ll be competing against.
Charles Weaver at MSP Alliance made some good [...]

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So tonight I am going to ask a question rather than forcing my opinion on you all, although I suspect my opinion will leak out into this post someplace along the way.
What are the CRM / Professional automation tools / time tracking tools that MSPs are using out there?
I was recently reading a blog comment [...]

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