Comments on: Dell publishes their managed services pricing - don’t panic! http://smbitpros.com/2008/05/12/dell-publishes-their-managed-services-pricing-dont-panic/ a resource for managed service providers and other small business IT professionals Fri, 29 Aug 2008 17:19:48 +0000 http://wordpress.org/?v=2.3.1 By: nvossburg http://smbitpros.com/2008/05/12/dell-publishes-their-managed-services-pricing-dont-panic/#comment-214 nvossburg Tue, 13 May 2008 12:04:51 +0000 http://smbitpros.com/2008/05/12/dell-publishes-their-managed-services-pricing-dont-panic/#comment-214 Great points, I'd also add that the addition of Dell as a direct competitor also offers the community the chance to distinguish themselves through marketing. Dell is Walmart, it's very easy to distinguish yourself from Walmart. People already have inherent expectations of low quality and service, unless your business is to be the low cost competitor (good luck to you), highlight how you go beyond big box service experiences. Great points, I’d also add that the addition of Dell as a direct competitor also offers the community the chance to distinguish themselves through marketing. Dell is Walmart, it’s very easy to distinguish yourself from Walmart. People already have inherent expectations of low quality and service, unless your business is to be the low cost competitor (good luck to you), highlight how you go beyond big box service experiences.

]]> By: Charles Weaver http://smbitpros.com/2008/05/12/dell-publishes-their-managed-services-pricing-dont-panic/#comment-211 Charles Weaver Tue, 13 May 2008 05:55:19 +0000 http://smbitpros.com/2008/05/12/dell-publishes-their-managed-services-pricing-dont-panic/#comment-211 Great blog Mike. Just wait until HP buys EDS. They've already got HPOV so no need to buy a "SilverBack". I think between two powerhouses like Dell and HP battling it out the side effect will be to make guys like you look very good to clients who actually want customer service! Great blog Mike. Just wait until HP buys EDS. They’ve already got HPOV so no need to buy a “SilverBack”.

I think between two powerhouses like Dell and HP battling it out the side effect will be to make guys like you look very good to clients who actually want customer service!

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