Getting good feedback from your employees gets harder and harder as you grow. In addition to the “layers” that get created in the organization, employees seem to be more intimidated by the boss when they’ve been brought into the company at a later stage and perhaps don’t get as much quality time with the exec team.
Obviously any MSP that wants to continue to grow and grow fast must find a way to get regular access to the good stuff that is in employees’ heads, and employee morale will only be improved if employees feel execs are listening.
At Everon, we’ve recently started using the following tool:
https://www.employeesuggestionbox.com
I highly recommend it. They’ve done a great job of capturing all of the basis systems and processes you need to solicit and review feedback.
Check it out - perhaps it will be a good fit for your company.
MRC
