One of my recent posts led to a “comment conversation” about whether or not providing a really high level of service is necessary or the best way for a managed service provider to grow.  See the post here.
Now, the obvious reaction to the question “Is providing a very high level of service better for your [...]

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Digging into Dell’s Managed Services
 
Amie Paxton, Dell Channel Community Manager
 
If you Google “Dell’s Managed Services,” you’ll find a ton of articles that put Dell’s Global SaaS Business Director Mike Menegay in the hot seat. He’s continually asked about the conflicts inherent within Dell’s Managed Service Provider (MSP) program, and it’s interesting to read his responses. [...]

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