I had a visit from a reader of the blog this last Friday afternoon – he came by our office and we had a nice chat.
We were talking about his challenges growing his business, and he asked me for some specific advice about which service plans to offer. His market is primarily made up of [...]
Archive for November 17th, 2008
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Categories
- Managed Services Marketing
- Managed Services Model
- Managed Services Profits
- Managed Services Software
- Managed Services Strategy
- Selling Managed Services
- Starting an Managed Service Provider
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- Secret to managed services success: People first, technology second
- Build a solid foundation with new managed services clients
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- Create managed services service delivery processes that match your offerings
- Commit to the managed service business model
- Compensate your managed services service team on service, not sales
Mike's Twitter Feed
- Dream the impossible dream - great article! - http://nyti.ms/byKoD1 5 hrs ago
- How to Blog (When You Have Nothing to Write) http://bit.ly/9Cixmf - Good stuff, Joe! 5 hrs ago
- Local online marketers - good tool for looking up local listings for your prospects and clients - http://bit.ly/aw0L7C #EWSBCP 7 hrs ago
- RT @bfeld: great example of why the new Colorado "Amazon Tax" is bad for business and for the state of CO - http://bit.ly/cXf6JG 8 hrs ago
- More updates...
Recent Comments
- mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
- DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
- mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
- Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
- EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...
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