Over the years we have been focused on sales as an organization. Very early on our founder, Mike Cooch, decided he needed to remove himself from sales and create the systems and processes necessary to grow the business. This is quite opposite from the majority of IT businesses we talk to around the country where [...]
Archive for January 16th, 2009
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Categories
- Managed Services Marketing
- Managed Services Model
- Managed Services Profits
- Managed Services Software
- Managed Services Strategy
- Selling Managed Services
- Starting an Managed Service Provider
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smbITpros Feed
- Referral programs for MSPs
- Structure your managed services team for success
- When it comes to the managed services business, the customer ISN’T always right!
- Total Lifetime Value of a Managed Services customer
- Secret to managed services success: People first, technology second
- Build a solid foundation with new managed services clients
Mike's Twitter Feed
- SMBITPROS Blog: Referral programs for MSPs: One of the best and most well-known ways of finding new managed servic... http://bit.ly/b7CoBl 15 hrs ago
- Google Just Got OWNED (PWN): Would you believe that Google is no longer the most visited website in ... http://tinyurl.com/ye9x6qj 17 hrs ago
- Grubbing on huge plates of pasta with the family! Yum! (@ Buca di Beppo) http://4sq.com/6CKowu 21 hrs ago
- AND Kutenda! (@ Kutenda) http://4sq.com/7FYN1p 22 hrs ago
- More updates...
Recent Comments
- mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
- DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
- mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
- Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
- EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...
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