Mike is going to kill me for posting this as we were not going to tell anyone about it until the live event on Thursday but I wanted to give you all a heads up that we will be making this guide available to participants in our live webinar Thursday on MSP TV in case [...]
Archive for January 21st, 2009
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Categories
- Managed Services Marketing
- Managed Services Model
- Managed Services Profits
- Managed Services Software
- Managed Services Strategy
- Selling Managed Services
- Starting an Managed Service Provider
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- Total Lifetime Value of a Managed Services customer
- Secret to managed services success: People first, technology second
- Build a solid foundation with new managed services clients
- Gain first position with your managed services clients
- Create managed services service delivery processes that match your offerings
- Commit to the managed service business model
Mike's Twitter Feed
- Enjoying the sun on the outside patio. Bring on the Coronas! (@ 3 Margaritas, Orchard Town Center) http://4sq.com/cIM5Un 2 hrs ago
- SMBITPROS Blog: Total Lifetime Value of a Managed Services customer: Before you plan your lead generation and mark... http://bit.ly/cTgX6Y 16 hrs ago
- Dream the impossible dream - great article! - http://nyti.ms/byKoD1 1 day ago
- How to Blog (When You Have Nothing to Write) http://bit.ly/9Cixmf - Good stuff, Joe! 1 day ago
- More updates...
Recent Comments
- mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
- DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
- mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
- Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
- EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...
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