It is important to think about the metrics we measure as they directly drive the behavior of our teams. In general you want balancing metrics such as customer satisfaction and gross revenue. Either of these metrics alone could cause an imbalance in your teams focus the same way only driving hold times could dramatically affect [...]
Archive for June 16th, 2009
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Categories
- Managed Services Marketing
- Managed Services Model
- Managed Services Profits
- Managed Services Software
- Managed Services Strategy
- Selling Managed Services
- Starting an Managed Service Provider
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- Follow-up on those managed services prospects!
- Another managed services sales warm-up tactic: “drop offs”
- Warm up tactics for managed services selling
- Warming up the managed services prospect
- VIP selling in managed services sales calls
- Cold-calling script for managed service providers
Mike's Twitter Feed
- Having trouble locating the off switch in my brain. Where is that thing? 3 days ago
- 7 Reasons Why Mac's Are Better Than PC's: http://EzineArticles.com/4914759 3 days ago
- Mac or PC? That is the Question: http://EzineArticles.com/4914736 4 days ago
- Just had the most polite Boston cab ever...which means he didn't cuss at me. 6 days ago
- More updates...
Recent Comments
- mcooch: Sure – take a look at this previous post: http://smbitpros.com/cold-call ing-scripts/ I think...
- Alisha12: Hi Mike- We are a MSP in Texas and we are starting a new sales campaign to bring in prospects by cold...
- Mike M: Makes great sense. 25k is a lot of contacts, but now I know what a good sized database looks like. I’ve...
- mcooch: Mike, We have about 25k contacts in our database, but only a small number of those is being actively...
- Mike M: We do Lunch and Learn events about every 6-8 weeks and use that to warm our cold calls. It works quite well,...
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