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Posted By: mcooch  Paged in smbITpros.com

9

Jan

smbitpros.com is for managed service providers.  The writing is the ramblings of Michael Cooch and Josh Clifford, Founder/CEO and CSO (Chief Service Officer), respectively, of Everon Technology Services, LLC.  Everon is a pioneer and leader in the SMB managed services space, serving clients around the United States and a handful of offices in Europe.

We created this site to share with the SMB IT community what we have learned from our successes and failures, with the belief that building a more successful overall business community will be to the benefit of everyone, including us personally and our company, Everon.

We hope to accomplish this by providing information and insight that is:

  • Practical
  • Actionable
  • Field tested
  • Profitable!

We invite other managed service providers to share their experience and knowledge as guest contributors to this site – just get in touch!

MRC & JC

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Categories

  • Managed Services Marketing
  • Managed Services Model
  • Managed Services Profits
  • Managed Services Software
  • Managed Services Strategy
  • Selling Managed Services
  • Starting an Managed Service Provider

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  • Secret to managed services success: People first, technology second
  • Build a solid foundation with new managed services clients
  • Gain first position with your managed services clients
  • Create managed services service delivery processes that match your offerings
  • Commit to the managed service business model
  • Compensate your managed services service team on service, not sales

Mike's Twitter Feed

  • SMBITPROS Blog: Secret to managed services success: People first, technology second: Always remember that. This i... http://bit.ly/bQqEuG 5 hrs ago
  • Systems & Process Improvement: some must read resources: Shared by Cooch Good tips for MSPs! If you’re an... http://tinyurl.com/yglw84h 2 days ago
  • Landing page optimization - the top factor for success http://feedproxy.google.com/~r/CdfNetworks/~3/_UJE_OfowWI/ 2 days ago
  • Local display ads, generated automatically: Shared by Cooch Seems like a very cool idea! Much the way S... http://tinyurl.com/ybtw2vb 2 days ago
  • More updates...

Recent Comments

  • mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
  • DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
  • mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
  • Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
  • EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...
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Recent Posts

  • Secret to managed services success: People first, technology second
  • Build a solid foundation with new managed services clients
  • Gain first position with your managed services clients
  • Create managed services service delivery processes that match your offerings
  • Commit to the managed service business model

Recent Entries

  • Secret to managed services success: People first, technology second
  • Build a solid foundation with new managed services clients
  • Gain first position with your managed services clients
  • Create managed services service delivery processes that match your offerings
  • Commit to the managed service business model
  • Compensate your managed services service team on service, not sales
  • Use Seminars to Market Managed Services
  • What can MSPs learn from Will Smith?
  • Dell Managed Services – It finally happened….Part 2
  • Do you have a Sales Prevention Department at your MSP?

Recent Comments

    Recent Comments

    • mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
    • DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
    • mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
    • Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
    • EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...

Most Commented

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