Well it has been three months since I first posted about losing a client do Dell managed services and I wanted to provide an update.
I wish I could tell you that the client has already returned to our service while sharing tales of Dells service follies. This unfortunately has not happened, yet, but I do [...]

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Life is nothing more than a series of decisions and choices (most of them small) that add up to something in the end. I was recently reminded of this when Mike forwarded me a newsletter written by the folks over at Keys to the vault.com
I think they did a nice job kicking me in the [...]

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The acquisition in its self is nothing that earth shattering, we have watched the big players like Dell buy up all types of MSP software companies over the last few years as they figure out their MSP strategies. We have all talked about consolidation in the market and now it seems to be happening.
That said [...]

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I know we spend a good deal of time talking about self development and learning but i can’t express how critical it is to long term success. The best businesses out there have leaders who are constantly learning and have been constantly learning and developing for many years, often before we even knew who they [...]

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There has been a lot of talk about webservices and the ways that managed service providers can take advantage this income opportunity.
As you know Mike has launched a tool set through Kutenda that allows anyone to deliver web services all from a single dashboard.
The problem, or the question, that we keep hearing from different providers [...]

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