Welcome to smbitpros.com! If you are reading this, you are probably an entrepreneur in the SMB IT services space. Congratulations!
As you know, this is an exciting time to be in our industry. Things are happening and changing fast, and it seems like a full time job to keep up with managed services-this and managed services-that. We [...]
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Categories
- Managed Services Marketing
- Managed Services Model
- Managed Services Profits
- Managed Services Software
- Managed Services Strategy
- Selling Managed Services
- Starting an Managed Service Provider
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- Secret to managed services success: People first, technology second
- Build a solid foundation with new managed services clients
- Gain first position with your managed services clients
- Create managed services service delivery processes that match your offerings
- Commit to the managed service business model
- Compensate your managed services service team on service, not sales
Mike's Twitter Feed
- SMBITPROS Blog: Secret to managed services success: People first, technology second: Always remember that. This i... http://bit.ly/bQqEuG 16 hrs ago
- Systems & Process Improvement: some must read resources: Shared by Cooch Good tips for MSPs! If you’re an... http://tinyurl.com/yglw84h 2 days ago
- Landing page optimization - the top factor for success http://feedproxy.google.com/~r/CdfNetworks/~3/_UJE_OfowWI/ 2 days ago
- Local display ads, generated automatically: Shared by Cooch Seems like a very cool idea! Much the way S... http://tinyurl.com/ybtw2vb 2 days ago
- More updates...
Recent Comments
- mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
- DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
- mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
- Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
- EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...
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