Welcome to SMBITPros - make sure to sign up for our RSS feed!At least for those of us that generally provide support on a flat-fee basis.  I love the iPhone, but supporting it may pose some challenges until Apple releases some more updates.
A story to illustrate:
One of my best friends just switched from T-Mobile to […]

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We celebrated our 5  year anniversary in Colorado with a whitewater rafting trip and bbq, and in Boston with a booze cruise through the harbor.  Both were great fun!
Another fun event was our Annual Field Partner Summit.  This is the second year we’ve had this event, and it’s been incredibly valuable for us.  We get […]

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This is interesting stuff.  HaaS has a ton of potential but has been stuck in the mud for a long time because it is too complicated/frustrating to find the right financing partners.  It looks like MSPAlliance has taken a big step in solving this problem by partnering with Varilease to create a program specifically for […]

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A lot of noise has been made recently about the Master MSP model and the number of new entrants in the space.  Bob Vogel from Autotask referred to them in his post here last week, and it isn’t hard to find a number of other articles on the subject, including these at MSPMentor:
Jamcracker’s MSP LaunchPad: […]

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Most managed service providers don’t do any marketing. Most have technical backgrounds and marketing and sales just aren’t their “thing”.
Everon has done more marketing than most companies in our space, but we are really just getting started. We will do more marketing in the next six months than we’ve done in the history […]

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A comment on a previous post asked me to recommend the business books that have had the most influence on Everon. I wouldn’t dare pretend to have all of the answers, but I think this list has served me and Everon well as we’ve tried to build our IT services business, and would […]

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I hope you are enjoying a nice long weekend with your friends and family! I love 4th of July; it’s a great reminder that we are very lucky to live in a country with such wealth and opportunity. Sure, we have our fair share of problems, but I’ll take the problems we have […]

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In today’s newsletter from Raintoday (a great newsletter/site on sales and marketing strategy…worth signing up for), they had an article titled The One Service Every Consultant Should Offer.  Intriguing title, so I had to check it out.
The article is about the importance of offering paid assessments as a way of starting a relationship with a […]

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I was doing a screenshare with someone the other day and they were using it; it looked awesome.
I’m curious - is anyone in the managed services community using it internally?  Is anyone using it as a base to create any sort of solution for clients?
MRC

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Joe at MSPMentor wrote a great post on starting a business with a partner.   For those of you who don’t know me, I’m an entrepreneurship nut, not an IT nut.  I LOVE getting my hands on anything to do with business, and I studied entrepreneurship for my MBA at Babson College, which is consistently considered […]

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