Welcome to SMBITPros - make sure to sign up for our RSS feed!I’m not referring to the Summit itself - that was great.  The folks at Connectwise always do a very nice job.
I’m referring to the state of the market and the future of our industry.
The presentation from Nicholas Carr, author of The Big Switch: […]

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I just got the email below from the folks at Autotask.  What a nice capability to have in your toolkit.  We don’t do a ton of field work, but I would still love this feature.  If you do a ton of field work in your business, you NEED this feature!
MRC

Dear MICHAEL,
 
Ever send […]

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The Connectwise Summit is my favorite event of the year.  Arnie and crew put on a great event that is educational and entertaining.
I know a lot of our readers are going, and I hope we can connect.
It’s incredibly important to take some time each year to step back to spend some time evaluating your business, […]

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As you may know from previous posts, I’ve been on an aggressive campaign to find and hire our next sales stars at Everon.  Hiring salespeople can be tricky business, and the cost of getting it wrong is pretty high.  To try to increase my odds of success, I’ve put together some interview questions that help […]

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Hi everyone,
Josh and I have been working on a project that I’m happy to say is ready to roll.
MSP Coach is an educational site for the IT service provider community, particularly those serving small and medium sized businesses and those that are interested in developing a managed services business.
We’ve really enjoyed blogging - we learn […]

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I’m in the process of really ramping up our sales and marketing efforts at Everon, and I’m always on the lookout for great ideas on how to do so most effectively.
One of the things that I’ve found in all great sales organizations is that they have a sense of urgency to achieve their goals every […]

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I recently wrote a post about what criteria I would use to determine the right time to sell a business.  The third criteria I mentioned referred to changes in the marketplace potentially changing the value of the opportunity.
Today, Everon’s executive team had the privilege of having Paul Dippell from Service Leadership in our office for […]

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That’s a pretty cool honor!  Considering how many thousands of businesses get started every year, it feels pretty good to make #682 on their list. That being said, we’re just getting started!
The real challenge is trying to find a way to continue making the list.  It’s one thing to add a few million $ over […]

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As I’ve said before, sales is a dirty word for most managed service providers. Don’t like doing it, don’t know how to do it, and think it’s beneath them.
If that’s the case for sales, then prospecting gets an even worse reaction from people. If you asked 90% of the people in our industry […]

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I can hear it already:
“Yeah, no shit Mike, we’re all looking for sales aces.  If I find one, I’m keeping them to myself!”
Fair enough, but it doesn’t hurt to throw it out there!  You may know someone in Boston or Denver that is great but isn’t willing to relocate to your market or something along […]

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