Most people in the managed services industry are not very good at sales. The reasons why are numerous, but the #1 reason is that sales is uncomfortable for most people. Asking people for money just feels slimy to some people.
That’s why I’m passing on this newsletter article I received the other day from Tom Black, author of the Boxcar Millionaire and Founder of the Tom Black Center for Selling:
To be great in selling, you must have a willingness to leave your comfort zone. I’ve never met a great salesperson who did not leave his comfort zone.
Sometimes it’s in the approach. You just hate to make a cold call, knock on a door, or pick up the phone and call someone you don’t know.
Sometimes it’s in the set-up. You just hate to ask the prospects questions about their business, their children, or whatever.
Sometimes it’s when you close. You just hate to bring the prospect to a point of decision.
Sometimes it’s in the follow-up. You just hate to hear another objection or stall.
Sometimes it’s when you ask for money or payment. You say: “Can’t we just send them a bill?”
Maybe it’s all of these, but whatever it is that’s uncomfortable, to be great you must overcome it.
For me, it’s the close. When I was selling books for the Southwestern Company, laundry day would come, and I’d be surprised each week at how fast the toes of my socks were wearing out. I thought it was the brand of socks I was buying, and then it dawned on me – I dug my toes into my shoes every time I closed.
That’s how I dealt with the uncomfortable feeling of asking a prospect to buy. Get your own trick that gets you through it, but get through it and stop making excuses. Great pro baseball players swing a bat the way a coach taught them, not like they would naturally. They left their comfort zones. Part of your attitude must be that you are willing to be emotionally uncomfortable in order to perform at the highest level.
To Your Success,
Tom
I think that sums it up nicely. You’ve got to find a way to get out of your comfort zone – not just in sales, but in life – if you expect to achieve growth, financially or personally.
MRC
PS – we cover this and other topics in our member site, MSPCoach.com.
