Search?

sitename

  • Home
  • About Us
  • Resources
  • Rss

Resources

Posted By: mcooch  Paged in smbITpros.com

9

Jan

An ever-growing list of the best resources for our industry!

Business Management Software

www.connectwise.com

www.autotask.com

Network Monitoring & Management Software

www.zenithinfotech.com

www.levelplatforms.com

www.kaseya.com

www.n-able.com

Management Resources

www.e-myth.com

www.greatgame.com

www.gazelles.com

www.netpromoter.com

Sales and Marketing Resources

www.raintoday.com 

Conferences

CMPExchange Solution Provider

Connectwise Partner Summit

Associations

www.eonetwork.org

www.comptia.org

www.mspalliance.com

Post to Twitter

Categories

  • Managed Services Marketing
  • Managed Services Model
  • Managed Services Profits
  • Managed Services Software
  • Managed Services Strategy
  • Selling Managed Services
  • Starting an Managed Service Provider

Subscribe to smbITpros by email

Enter your email address:

Delivered by FeedBurner

RSS smbITpros Feed

  • Structure your managed services team for success
  • When it comes to the managed services business, the customer ISN’T always right!
  • Total Lifetime Value of a Managed Services customer
  • Secret to managed services success: People first, technology second
  • Build a solid foundation with new managed services clients
  • Gain first position with your managed services clients

Mike's Twitter Feed

  • Very cool! Australia: 5 Companies Form National Managed Services Provider http://bit.ly/b8Eta7 8 hrs ago
  • Congrats to Orrin and Netsurit - South Africa MSPs 12 Managed Services Providers to Watch | MSPmentor http://bit.ly/8X8U49 8 hrs ago
  • SMBITPROS Blog: Structure your managed services team for success: Though managed service providers deal with techn... http://bit.ly/8XDMX3 1 day ago
  • New blog post: The impact of reviews on local search results http://bit.ly/cLqI0B 1 day ago
  • More updates...

Recent Comments

  • mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
  • DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
  • mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
  • Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
  • EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...
March 2010
M T W T F S S
« Feb    
1234567
891011121314
15161718192021
22232425262728
293031  

Recent Posts

  • Structure your managed services team for success
  • When it comes to the managed services business, the customer ISN’T always right!
  • Total Lifetime Value of a Managed Services customer
  • Secret to managed services success: People first, technology second
  • Build a solid foundation with new managed services clients

Recent Entries

  • Structure your managed services team for success
  • When it comes to the managed services business, the customer ISN’T always right!
  • Total Lifetime Value of a Managed Services customer
  • Secret to managed services success: People first, technology second
  • Build a solid foundation with new managed services clients
  • Gain first position with your managed services clients
  • Create managed services service delivery processes that match your offerings
  • Commit to the managed service business model
  • Compensate your managed services service team on service, not sales
  • Use Seminars to Market Managed Services

Recent Comments

    Recent Comments

    • mcooch: We’ve all been the victim of letting someone in the back door – very frustrating! Of course, we...
    • DHaurey: Mike, Excellent thought leadership, as usual. I think that many IT services companies and Managed IT Service...
    • mcooch: Great questions/comments. We use Net Promoter Score as our primary measure of service. See a previous post...
    • Stuart: The big question is, how are you measuring service if not by utilization or effective rate? It can be...
    • EdF: Very interesting post, the goal isn’t for techs to sell but to be busy so the selling part is kind of an...

Most Commented

  • » Anyone out there working with Autotask? - 23
  • » Guest Post: THE COMING COMMODITIZATION OF MANAGED SERVICES by Bob Vogel of Autotask - 11
  • » Dell launches small business blog targeted directly to the end customer - 10
  • » Dell Managed Services - It finally happened.... - 9
  • » Should MSPs be looking to implement ITIL for their service desk? - 8
  • » Telecoms as MSPs? You bet...and here they come. - 8
  • » Free webinar from one of my favorite business resources - all MSPs should attend - 8
  • » CRM / Professional Services Automation tools for managed service providers - 6
  • » What kind of margins should an MSP expect to achieve? - 6
  • » The books that have had the most influence on Everon - 6

smbitpros.com is proudly powered by WordPress. Theme By London Venues & supported by Texas Driver Education.

Valid XHTML | Valid CSS 3.0