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The Connectwise Summit is my favorite event of the year.  Arnie and crew put on a great event that is educational and entertaining.

I know a lot of our readers are going, and I hope we can connect.

It’s incredibly important to take some time each year to step back to spend some time evaluating your business, your industry, and your individual performance.  If you are in the hustle every day - just keeping up with the daily responsibilities -  you can lose sight of the big picture.  This conference is an excellent time to do that.

It’s also an excellent time to interact with your peers and pick their brains for some best practices and ideas to improve your business.  People in this industry love to help each other out, so meet a ton of people and ask a lot of questions.

If you aren’t a Connectwise partner, find another event like this and get to it!  I think Autotask probably has a similar event, and I hear that their partner community is really good.  Whatever it is, find some time to step back and take a look at things from a fresh perspective.

See you in Orlando!

MRC

PS - SHAMELESS PLUG: I’ll be on the closing panel Friday afternoon.  Come hear me and then let’s have a beer poolside after!

Hi everyone,

Josh and I have been working on a project that I’m happy to say is ready to roll.

MSP Coach is an educational site for the IT service provider community, particularly those serving small and medium sized businesses and those that are interested in developing a managed services business.

We’ve really enjoyed blogging - we learn a lot from taking the time to write about what’s in our heads, and we’ve established some great relationships with many of our readers.

But we’ve realized in the process that we have a lot to share that is difficult to capture in a blog, and that there is a real hunger for good information on our marketplace about how to grow a successful managed services business.  I say good information, because there is no shortage of information these days, but most of it is from vendors trying to sell you a product.  A lot of that information is still good, but it’s definitely biased, and it doesn’t always come from a voice with experience in this industry.

We have experience as time and materials service providers, and we have experience building a managed services practice from scratch to several million in revenue over the course of a few years.  We have a lot of valuable lessons to share - and we enjoy sharing them with the MSP community.

MSP Coach is free (for now anyway!), so we hope you sign up and take a look around.  We are just getting it started and this is a “nights and weekends” gig for us, so please be patient - more content will be added as we are able to do so.

If you have suggestions or feedback, we would love to hear from you.

MRC