A high utilization rate is one of the keys to success in this or any professional services business, and yet a recent study from the Technology Professional Services Association (TPSA) revealed that the average utilization rate is 65% or less!
Raintoday.com, one of my favorite resources for learning sales and marketing strategies, is work with GoToAssist to provide a complimentary webinar to provide tips on how to bring your utilization numbers up while delivering outstanding service.
We’ve used GoToAssist at Everon for years…we love it.
Check it out. Increase your utilization. Make more money.
Nice!
MRC
